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उपभोक्ता अधिकार संगठनConsumer Rights Organisation
उपभोक्ता अधिकार संगठन
Consumer Rights Organisation
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Advocating for 2M+ consumers annually

Standing Up
For Your Rights

We are the voice for consumers everywhere. Fighting unfair practices, securing justice, and ensuring businesses treat you fairly.

Case Resolved

Refund Secured

₹24,500

Recovered for client

98%

Success Rate

2,847 this month

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CONSUMER PROTECTION INITIATIVE

About Consumer Rights Organisation

ConsumerRightsOrganisation(CRO)wasfoundedin2010byLateMr.D.P.Sharmaalongwithfourdedicatedsocialactivistswhobelievedthaturgentactionwasnecessarytoprotectthecommonconsumer.

Thefoundersobservedasteadydeclineinmoralethicswithintradeandbusinesspracticesdrivenbyprofitmaximization.Adulterationofessentialfooditemsandunfairmarketconductbecameseriousconcernsaffectingpublicwelfare.

Toaddressthesegrowingchallenges,UpbhoktaAdhikarSangthanwasestablishedasaplatformtoadvocatetransparency,fairness,andaccountabilityinthemarketplace.

CROsafeguardsconsumerintereststhroughawarenessprograms,legalsupport,andpolicyadvocacy,ensuringfairtreatmentforeverycitizen.

PANIndia
Presence
MumbaiDelhiBangaloreAhmedabadPuneIndoreChennaiJaipurLucknowHyderabad

What We Do

How We Protect You

Our comprehensive services ensure your rights are protected in every consumer interaction.

Legal Advocacy

Expert legal representation for consumer disputes, class actions, and compensation claims.

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Complaint Resolution

We handle complaints against businesses, ensuring fair treatment and proper resolution.

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Consumer Education

Free resources and workshops to help you understand and assert your consumer rights.

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Policy Reform

We advocate for stronger consumer protection laws and accountability.

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Product Safety

Monitor unsafe products, initiate recalls, and protect consumers from harm.

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Community Support

Join our network of empowered consumers sharing experiences and solutions.

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Our Process

How We Work

Simple, transparent, and effective. Here’s how we transform your complaint into resolution.

1

Submit Your Complaint

Fill out our simple form or contact our support team. Your case is reviewed within 24 hours.

2

Expert Case Review

Our legal team evaluates your complaint and prepares a strategic resolution plan.

Case Assigned

Legal Expert Review

3

We Advocate For You

We engage with businesses, file claims, and represent your rights professionally.

Resolution Progress85%
4

Resolution Achieved

You receive fair compensation, refund, or service correction.

Case Resolved

Justice Delivered

Our Impact

Protecting consumer rights through advocacy, awareness, and legal support across communities.

0

Consumers Helped

0

Amount Recovered

0

Success Rate

0

Years of Service

Our Impact

Case Wins & Success Stories

Insurance Claim Victory

Insurance Claim Victory

Successfully secured full compensation for denied policy claim.

₹ 4,50,000 Recovered
Product Refund Case

Product Refund Case

Manufacturer forced to refund customers after safety violation.

Nationwide Recall
Bank Fraud Resolution

Bank Fraud Resolution

Recovered lost funds and secured penalties against institution.

Consumer Protected

Testimonials

Voices of Justice

CRO helped me recover my insurance claim that was denied for months. Their legal support was exceptional.

Rajesh KumarInsurance Claim Approved

I received a full refund after CRO intervened in my product complaint. Truly professional service.

Anita SharmaFull Refund Received

They guided me through the entire process and ensured justice. Highly recommended organization.

Mohammed ArifBank Dispute Resolved

Transparent process and constant support. CRO stands for real consumer empowerment.

Sunita VermaConsumer Rights Protected
Our Work in Action

Stories That Matter

From courtrooms to communities — witness the real impact of consumer advocacy across India.

Featured8 min documentary

Consumer Justice:
The Fight for Fair Treatment

Follow three families whose lives changed after seeking help — real stories of courage and justice served.

1.2M views
Best Advocacy Film 2024
Event

Consumer Rights Summit 2024

Annual gathering of consumer advocates

Outreach

Legal Aid Camp

Free legal consultation drive

Campaign

Awareness March

Citywide awareness campaign

Achievement

Court Victory

Landmark ruling for consumers

320+

Videos Published

1.2M

Total Views

48

Documentaries

15

Awards Won