Who we are?

— Welcome to India's leading customer service organization


Consumer rights organization is voluntary consumer organization. The CRO working Pan India Basis, established in April 2010, consumer rights organization working for consumer awareness, consumer education and consumer protection. The CRO is having our presence 24 states of India.

OUR VISION: A new India in which every consumer keeps thorough knowledge of his rights and their correct uses.

OUR MISSION: To organize, educate and make consumers aware of their rights, make best effort to stop unfair trade practices and solve consumer's problem/complains


  • Artboard-65Organize and aware consumers
  • Artboard-65Protect and publicize all the rights of consumer.
  • Artboard-65Execute the programs related to consumer education, their rights and their responsibilities, with the help of government and administration.
  • Artboard-65To protect consumers interests, their basic needs and rights such as health, education, water, electricity, roads, entertainment, catering, traffic, etc.
  • Artboard-65Operate consumer information center in all districts of India with the help of government
  • Artboard-65Make best effort to stop monopolistic, restrictive and unfair trade practices.
  • Artboard-65Solve problems of general consumers and our members.
  • Artboard-65Give and receive moral support for the consumer interest to other organizations while working under the rules of the organization.
  • Artboard-65Organizing and conducting consumer's related programs to get aid andgrants from the central government, state governments, agencies and organizations. Solve problems of general consumers and our members.
  • Artboard-65Through the organization implement and operate the various consumer related schemes of Central Government and State Governments.
  • Artboard-65Through the organization legally present the consumer problems and complaints before the Consumer Forum and the Commission.